In order to make a return request, we invite you to click on the tab "History of your orders". Then, click on your order reference and use the form below. Select the item (s) you want to return and confirm your return by clicking on the "generate a return" tab.
Within 24 hours, you will be able to print the return coupon, summary of your return (item (s) to be returned, return number, delivery address, etc.), which can be downloaded under "my returns".
The return voucher must be printed and inserted in the package to be returned, no return can be validated without it.
For Metropolitan France, you will receive, within 24 hours and by mail, a Colissimo prepaid label to be pasted on your package.
Returns must be made within 30 days of shipment of your order.